Terms of Service
Please read these terms carefully before using the CoalesceFi platform.
Important Legal Notice
By accessing or using CoalesceFi, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. DeFi lending involves significant financial risks including the potential loss of all deposited assets.
1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Saguaro Money, Inc., operating as Coalesce Finance ("CoalesceFi," "we," "our," or "us") governing your access to and use of the CoalesceFi platform, including our website at coalescefi.com, mobile applications, smart contracts, APIs, and all related services (collectively, the "Platform").
By accessing or using the Platform, connecting a wallet, or executing any transaction through our smart contracts, you:
- Accept and agree to be bound by these Terms
- Represent that you have the legal capacity to enter into these Terms
- Acknowledge that you have read and understood our Privacy Policy
- Accept all risks associated with DeFi lending and blockchain transactions
If you do not agree to these Terms, do not access or use the Platform.
2. Eligibility
To use the Platform, you must meet the following eligibility requirements:
- Be at least 18 years of age (or the age of legal majority in your jurisdiction)
- Have the legal capacity to enter into binding contracts
- Not be a resident of, or located in, any jurisdiction where the Platform is prohibited
- Not be subject to economic sanctions or designated on any prohibited or restricted party list
- Complete identity verification (KYC/KYB) if required for your use case or transaction volume
2.1 Restricted Jurisdictions
The Platform is not available to users located in, established in, or residents of:
- • Cuba
- • Iran
- • North Korea
- • Syria
- • Crimea region
- • Donetsk region
- • Luhansk region
- • Any OFAC-sanctioned territory
3. Platform Description
CoalesceFi is an undercollateralized lending platform built on the Solana blockchain. The Platform connects institutional and business borrowers with permissionless lenders (liquidity providers, or "LPs"). Key platform functions include:
- LPs deposit capital into lending vaults to earn yield
- Borrowers (businesses) undergo Know Your Business (KYB) verification and privacy-preserving credit assessment via zkTLS before accessing undercollateralized loans
- Smart contracts manage vault operations, loan disbursement, and repayment
- LP wallet addresses are screened against sanctions lists; no KYC is required for LPs
3.1 Smart Contract Operations
Lending operations are executed through audited smart contracts deployed on the Solana blockchain. These contracts operate autonomously according to their programmed logic. CoalesceFi provides the interface to interact with these contracts but does not have custody of user funds.
Platform Architecture: CoalesceFi's smart contracts are non-custodial — users maintain control of their wallets and funds at all times. However, the platform performs intermediated services including KYB verification, privacy-preserving credit assessment via zkTLS, vault curation, and LP wallet screening. CoalesceFi never takes custody of funds, but does facilitate access control and credit assessment for borrowers.
4. Risk Disclosures
Using the Platform involves significant risks. By using CoalesceFi, you acknowledge and accept the following risks:
4.1 Smart Contract Risk
Smart contracts may contain bugs, vulnerabilities, or design flaws that could result in the loss of funds. While our contracts are audited, no audit can guarantee absolute security. Exploits, hacks, or unforeseen interactions with other protocols may occur.
4.2 Blockchain Transaction Irreversibility
All blockchain transactions are final and irreversible once confirmed. If you send assets to the wrong address, execute an unintended transaction, or interact with a malicious contract, CoalesceFi cannot reverse or recover your funds.
4.3 Market Volatility
Digital asset prices are highly volatile. Rapid price movements can result in significant losses or inability to repay loans. You should never invest more than you can afford to lose.
4.4 Default & Credit Risk
CoalesceFi facilitates undercollateralized lending. LP capital is at risk if borrowers default on their loan obligations. Credit assessments performed via zkTLS have inherent limitations — historical credit data and business financials may not predict future repayment behavior. Borrower default may result in partial or total loss of LP deposits in affected vaults.
4.5 LP-Specific Risks
Liquidity providers face additional risks including: capital loss from borrower default, vault concentration risk where a single vault's exposure to one or few borrowers may amplify losses, and illiquidity during active loan terms where deposited capital may not be withdrawable until loans mature or are repaid. LPs should review vault terms, diversify across vaults, and monitor their positions regularly.
4.6 Protocol and Oracle Risk
The Platform relies on external price oracles and may interact with other DeFi protocols. Oracle failures, manipulation, or failures in connected protocols could affect your positions and result in losses.
4.7 Regulatory Risk
The regulatory landscape for DeFi is evolving. Changes in laws or regulations may affect the availability of the Platform in your jurisdiction or the legality of certain activities.
No Financial Advice
CoalesceFi does not provide financial, investment, legal, or tax advice. The information presented on the Platform is for informational purposes only. You should consult with qualified professionals before making any financial decisions. Past performance does not guarantee future results.
5. User Obligations
5.1 All Users
By using the Platform, you agree to:
- Provide accurate, current, and complete information during registration and verification
- Maintain the security of your wallet and private keys
- Promptly update any changes to your information
- Comply with all applicable laws and regulations in your jurisdiction
- Not use the Platform for any illegal or unauthorized purpose
- Accept full responsibility for all activities conducted through your wallet
- Conduct your own research before making any financial decisions
- Monitor your positions and manage your own risk exposure
5.2 LP Obligations
As a liquidity provider (LP), you additionally agree to:
- Understand and accept the risk of borrower default, including partial or total loss of deposited capital
- Review vault terms, borrower profiles, and lending parameters before depositing
- Monitor your vault positions and manage concentration risk
- Acknowledge that LP access is permissionless and does not include individual vetting of other LPs in the same vault
5.3 Borrower Obligations
As a borrower, you additionally agree to:
- Complete Know Your Business (KYB) verification before accessing loans
- Provide accurate and complete business and business-credit information during the verification and zkTLS assessment process
- Make timely loan repayments in accordance with the agreed loan terms
- Notify CoalesceFi of any material changes to your business financial condition that may affect your ability to repay
6. Prohibited Activities
You agree not to engage in any of the following prohibited activities:
6.1 Financial Crimes
- Money laundering or terrorist financing
- Sanctions evasion or transactions with sanctioned entities
- Fraud, including loan fraud or identity fraud
- Market manipulation or wash trading
- Use of funds derived from illegal activities
6.2 Platform Abuse
- Attempting to exploit bugs or vulnerabilities in smart contracts
- Interfering with or disrupting Platform operations
- Using bots or automated systems that could harm the Platform
- Circumventing access controls or rate limits
- Creating multiple accounts to evade restrictions
6.3 Deceptive Practices
- Providing false or misleading information
- Impersonating another person or entity
- Misrepresenting your affiliation with CoalesceFi
- Engaging in phishing or social engineering attacks
7. KYC/KYB/AML Compliance
CoalesceFi maintains a comprehensive compliance program tailored to the platform's undercollateralized lending model. Verification requirements differ by user role:
7.1 Borrower Verification
All borrowers must complete Know Your Business (KYB) verification before accessing loans. This includes providing business registration documents, ownership information, and undergoing a privacy-preserving credit assessment via zkTLS. Borrowers who fail verification will not be granted loan access. Where a decision may materially affect access, final adverse eligibility determinations include human review.
7.2 LP Screening
LP access is permissionless — no KYC is required to deposit into lending vaults. However, all LP wallet addresses are screened against OFAC and other applicable sanctions lists. Wallets that appear on sanctioned lists will be blocked from interacting with the Platform.
7.3 Our Rights
CoalesceFi reserves the right to:
- Require additional identity verification at any time
- Request additional documentation to verify identity or source of funds
- Conduct ongoing monitoring of account activities
- Suspend or terminate accounts that fail verification
- Report suspicious activities to relevant authorities
- Freeze or restrict access to accounts under investigation
7.4 Transaction Monitoring
We monitor transactions for potential violations of our policies and applicable laws. This includes:
- Screening wallet addresses against sanctions lists
- Analyzing transaction patterns for suspicious activity
- Reviewing high-value or unusual transactions
- Implementing transaction limits based on verification level
8. Intellectual Property
All content, features, and functionality of the Platform, including but not limited to:
- The CoalesceFi name, logo, and branding
- Website design and user interface
- Text, graphics, images, and audio content
- Software, code, and smart contracts (except open-source components)
- Documentation and educational materials
are the exclusive property of CoalesceFi or its licensors and are protected by copyright, trademark, and other intellectual property laws.
8.1 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Platform for its intended purposes. This license does not include the right to:
- Copy, modify, or distribute Platform content without permission
- Use our trademarks without written authorization
- Reverse engineer or decompile our software
- Create derivative works based on the Platform
9. Disclaimers
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY LAW, COALESCEFI DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT OF THIRD-PARTY RIGHTS
- ACCURACY, RELIABILITY, OR COMPLETENESS OF INFORMATION
- UNINTERRUPTED OR ERROR-FREE OPERATION
- SECURITY OR FREEDOM FROM VIRUSES OR HARMFUL CODE
- RESULTS TO BE OBTAINED FROM USE OF THE PLATFORM
COALESCEFI MAKES NO WARRANTY THAT THE PLATFORM WILL MEET YOUR REQUIREMENTS OR THAT ANY ERRORS WILL BE CORRECTED.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COALESCEFI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:
- ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
- DAMAGES RESULTING FROM UNAUTHORIZED ACCESS OR USE
- DAMAGES FROM SMART CONTRACT BUGS OR VULNERABILITIES
- DAMAGES FROM BLOCKCHAIN NETWORK FAILURES OR DELAYS
- DAMAGES FROM THIRD-PARTY ACTIONS OR SERVICES
- DAMAGES FROM MARKET VOLATILITY OR PRICE MOVEMENTS
IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE GREATER OF: (A) THE FEES PAID BY YOU TO COALESCEFI IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
11. Indemnification
You agree to indemnify, defend, and hold harmless CoalesceFi and its officers, directors, employees, agents, licensors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of or inability to use the Platform
- Your violation of these Terms
- Your violation of any applicable laws or regulations
- Your violation of any third-party rights
- Any content you submit or transmit through the Platform
- Your negligent or wrongful conduct
12. Termination
12.1 Termination by You
You may stop using the Platform at any time. Note that any outstanding obligations, including loan repayments, will survive termination.
12.2 Termination by CoalesceFi
We reserve the right to suspend or terminate your access to the Platform, without prior notice, for any reason, including but not limited to:
- Violation of these Terms
- Failure to complete or pass KYC/KYB/AML verification
- Suspected fraudulent or illegal activity
- Request by law enforcement or government agencies
- Unexpected technical or security issues
- Extended period of inactivity
12.3 Effect of Termination
Upon termination, your right to use the Platform ceases immediately. Provisions that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
13. Dispute Resolution
13.1 Informal Resolution
Before filing any formal dispute, you agree to first contact us at legal@coalescefi.com to attempt to resolve the dispute informally within thirty (30) days.
13.2 Binding Arbitration
If informal resolution fails, any dispute arising out of or relating to these Terms or the Platform shall be finally settled by binding arbitration administered by JAMS under its Comprehensive Arbitration Rules. The arbitration shall be conducted in English and held in the State of Delaware, United States, or remotely via video conference.
Small Claims Exception: Notwithstanding the above, either party may bring an individual action in small claims court for disputes that qualify under the applicable court's jurisdictional limits, as an alternative to JAMS arbitration.
13.3 Class Action Waiver
YOU AND COALESCEFI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any legal action or proceeding that cannot be resolved through arbitration shall be brought exclusively in the federal or state courts located in Delaware, and you consent to the personal jurisdiction of such courts.
15. Modifications to Terms
CoalesceFi reserves the right to modify these Terms at any time. When we make changes:
- We will update the "Last Updated" date at the top of these Terms
- For material changes, we will provide notice via email or prominent Platform announcement
- Continued use of the Platform after changes constitutes acceptance of the new Terms
We encourage you to review these Terms periodically. If you disagree with any changes, you must stop using the Platform.
16. Contact Information
If you have questions about these Terms of Service, please contact us:
Saguaro Money, Inc., operating as Coalesce Finance
Mailing Address: 2501 Chatham Rd Ste 5997 Springfield, IL 62704
Legal Inquiries: legal@coalescefi.com
General Support: support@coalescefi.com
Compliance: compliance@coalescefi.com
These Terms of Service were last updated on February 26, 2026.